Customer Waiver, Assumption of Risk & Consent Form

By booking, attending, or participating in any ZAYA Active class, event, workout, workshop, run club, fitness session, or any other activity (“Activities”), I confirm that I have read, understood, and agree to this Waiver.

I confirm that I am physically fit and able to take part in the Activities, and that I have not been advised by a medical professional not to participate.

I agree to inform ZAYA Active before attending if I have any medical condition, injury, pregnancy, disability, or other health issue that may affect my ability to take part safely.

I understand that it is my responsibility to participate within my own limits and to stop immediately if I feel pain, dizziness, discomfort, or any unusual symptoms.

I agree to follow all instructions given by ZAYA Active staff, coaches, instructors, and event organisers, and to use any equipment safely and appropriately.

I understand that ZAYA Active is not responsible for loss or damage to personal property brought to any class, event, or venue, except where required by law.

I understand that participation in physical exercise and sport involves inherent risks, including but not limited to slips, trips, falls, sprains, strains, muscle or joint injury, overexertion, dehydration, and, in rare cases, serious injury or death.

I voluntarily choose to participate in the Activities and accept full responsibility for any risks, injuries, losses, or damage that may arise from my participation, except where such injury or loss is caused by ZAYA Active’s negligence or any liability that cannot lawfully be excluded.

I understand that ZAYA Active is a women-only space and that attendance is limited to women and girls where applicable to the specific class, event, or session.

ZAYA Active reserves the right to refuse entry or cancel a booking if a participant does not meet the attendance criteria for the session. This policy applies to preserve the intended women-only environment and community focus of the business.

If I am pregnant, I confirm that I have consulted a medical professional and that I am taking part at my own risk. I understand that exercise during pregnancy carries additional risks and I must stop immediately if I feel unwell, experience pain, bleeding, dizziness, contractions, or any unusual symptoms.

I agree to inform ZAYA Active before attending if I am pregnant, recently gave birth, or have any pregnancy-related complications, and I understand that certain classes may not be suitable for pregnant participants without prior medical clearance.

ZAYA Active does not accept responsibility for any injury, loss, or complication arising from my failure to disclose relevant pregnancy-related information, except where liability cannot lawfully be excluded.

I understand that ZAYA Active may take photographs and/or video recordings during classes, events, workshops, and other Activities for marketing, publicity, website, social media, and promotional purposes.

I consent to ZAYA Active using my image, likeness, and voice in such materials without payment or further approval, unless I notify ZAYA Active in writing that I do not consent.

I understand that once content is shared online, it may be copied or reshared by third parties beyond ZAYA Active’s control.

I agree that if I cancel my booking less than 24 hours before the scheduled start time, or do not attend session without cancelling, I may forfeit the session fee and may not be entitled to a refund or transfer.

ZAYA Active may apply a late cancellation or no-show charge, or treat the booking as used, depending on the class type and booking terms stated at the time of purchase. I understand that repeated late cancellations or no-shows may result in restrictions on future bookings.

All bookings are non-refundable unless ZAYA Active states otherwise in writing or a refund is required by law. Where permitted, ZAYA Active may offer a transfer, credit, or rescheduled session instead of a refund, subject to availability and the applicable cancellation period.

If ZAYA Active cancels a class or event, I understand that I will be offered a refund, credit, or transfer at ZAYA Active’s discretion, except where otherwise required by law.

Due to the personal and hygiene-sensitive nature of our retail products, all shop sales are final. See our Terms & Conditions for full details.

I confirm that I am participating voluntarily and that I have had the opportunity to ask questions about the Activities and this Waiver.

I understand that this Waiver is intended to be legally binding to the fullest extent permitted by law, but does not exclude or limit any rights that cannot legally be waived, including liability for death or personal injury caused by negligence.

I have read and understood this Waiver and agree to be bound by it.